Web Design and Development

When first hearing about the job opportunity to work with an ecommerce company, I was a little skeptical about it because of of others in the Industry. After the interview I knew that working at Niche Retail would be a great step in my career. We pride ourselves on customer care and the company is not just about making money but being passionate about supplying great products that might aren’t readily available to consumers and making sure those consumers have a great experience when going through that process.

After reading all about the big Best Buy scandal , where employees were blocking consumers from getting cheaper prices that were listed on Best Buy’s website. It is great to work for a company, which prides themselves on customer service We have a company blog that catches all reviews, company feedback, and any other words pertaining to our company through Technorati’s search filtering. I was reading over them thinking how great it is, I figured it would be cool to post a couple here to show you how great of a feeling it is to know your making a difference in peoples online experience.

I removed all personal information, since it was our private customer feedback.

I just want to say thank you so much for a very easy and successful shopping experience. Your website was a breeze to use. I received both of my car seats right when you said I would. I will keep your company in mind for any future purchases that I may have. Thanks again for great service.

Thank you so much for notifying me that you received my return. The Customer Service at Niche Retail is EXCELLENT!! I would like to commend you & the company for this - good customer service is often hard to find

Thank you SOOOO much!!! I can’t tell you how nice it is to have such prompt, friendly customer service. It is surprisingly hard to come by these days.

Where can you get instant customer service these days!!!

I was in a panic as I could not find my order online! Jamie was VERY helpful and answered all my questions quickly! GREAT CUSTOMER SERVICE!!!

They go on and on, I haven’t seen one bad feedback entry and its not doctored that way either its just a feed that is updated whenever someone leaves feedback. I would like to see the other online retailers compete with that!!